Privacy policy
At NovaCart, we respect your privacy and are committed to protecting the information you provide when using our website.
Information We May Collect
Depending on how you interact with NovaCart, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order information
- Information provided when contacting customer support
- Website and browsing information
- Cookie and similar technology data
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Provide customer support
- Send order and delivery updates
- Process returns and refunds
- Improve our website and services
- Prevent fraud and unauthorized activity
- Meet applicable legal and regulatory requirements
Payment Information
Payments are processed through Shopify and/or our selected payment providers.
NovaCart does not intentionally store complete payment card information on its own systems.
Cookies
Our website may use cookies and similar technologies to help provide essential website functionality, remember shopping-cart information, understand website usage, and improve your shopping experience.
Sharing Information
We may share necessary information with trusted service providers involved in operating our business, including payment providers, delivery partners, Shopify, technology providers, and customer-support services.
We do not sell your personal information as a product to third parties.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion.
For privacy-related questions or requests:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements.